Support
Real help, three ways.
Most answers are instant. Start with the assistant or the Help Center — and if you still need a human, send us a note and it becomes a tracked ticket, not a lost email.
💬 Ask the AI assistant
Instant answers about anything in the product. Tap Ask AI in the corner.
📚 Help Center
Browse how-tos and FAQs by category — campaigns, sending, the API, billing.
✉️ Send a request
For account-specific help — a tracked ticket with human follow-up. Form below.
Tell us what you need
Every request becomes a tracked ticket — it won't get lost, and a real person follows up.
Prefer email? Reach us at support@seven16email.com.